Terms & Conditions

Confirmed reservations can be canceled or Rescheduled by writing an email to
wildscapeenterprise@gmail.com.

CANCELLATION
1. On Cancellation of any reservation at any point in time, a minimum charge of 3% on
the total package amount is applicable, towards the payment gateway/transaction
charge, irrespective of the date of reservation & the date of cancellation.

2. Apart from transaction charges, below are the applicable cancellation charges.
• If the cancellations are made 7 Days to 14 days before the check-in date, 50% of the
total package amount will be considered a cancellation charge.

• If the cancellations are made 2 days to 6 days before the check-in date, 75% of the
package amount will be considered as a cancellation charge & rescheduling will not be
offered.

• If the cancellations are made 48 hours before the check-in date, 100% of the package
amount will be considered a cancellation charge & rescheduling will not be offered.

• In case of a No-Show, there will not be any refund or rescheduling.

• If reservations are made for any Special Events Like "The new Year Event", or
"Christmas", or for any festivals, etc., cancellations & rescheduling are not allowed.

• In case there are any applicable refunds against cancellations, the refunds will be
made to the same payment mode which was used for making the reservations.

• Applicable refunds will be processed within 10 working days.

RE-SCHEDULING

For the convenience of our customers, we have introduced a Free Re-Scheduling policy which is
subject to slot availability;
• Any reservation can be rescheduled but only once.
Free rescheduling is available if the same has been requested before 7 days of the check-in date
only. Re-scheduled check-in date must be within 60 days from the current check-in date.
• At the time of the re-scheduling request, customers have to settle 100% of the package amount.
• Re-scheduling is allowed only once for any reservation.
• Re-scheduled reservations cannot be canceled or further rescheduled.

In case of any dispute or further clarifications, please feel free to write us at
wildscapeenterprise@gmail.com , with the Subject:- Payment/Refund Dispute.